People exploring structured training
Review the course information and ask what entry considerations apply to your situation.
COURSE • CHC52025
Diploma of Community Services
Build community services capability for case work, support planning, and service coordination pathways.
Course details
- Course code
- CHC52025
- Course area
- Community Services
- Entry and eligibility
- Confirmed before enrolment
- Delivery type
- Blended / practical training
- Partner arrangements
- See current RTO partners
COURSE OVERVIEW
Understand the current course pathway
This diploma pathway supports learners seeking broader knowledge across community services, client support, case work contexts, and service coordination. Confirmed partner RTOs manage training and assessment while All Skills College supports enquiries and next steps.
COURSE FOCUS
Community Services
COURSE CAPABILITY PLAN
Key areas covered
-
01
Deliver and coordinate person-centred community services support for diverse client needs
-
02
Apply case management principles: intake, planning, referrals, coordination and review
-
03
Work within legal and ethical frameworks, duty of care, and sector compliance requirements
WHO THIS COURSE MAY SUIT
Consider whether this course fits your next step
Course suitability, entry requirements and the applicable partner arrangement are confirmed before enrolment.
People building on existing knowledge
Discuss how the current course content may relate to your experience and goals.
People exploring RPL
Relevant experience may be considered through RPL, subject to evidence review against applicable requirements.
What to consider before enrolment
Entry and evidence requirements depend on the partner RTO and delivery pathway. Speak with All Skills College for current eligibility, evidence, and enrolment guidance.
What may apply before you start
There are pre-requisites for this course. These may include fitness, language, literacy, numeracy, digital literacy, age, safety or other entry requirements, and may vary between our partner RTOs. Please discuss these requirements with our staff before enrolment.
SKILLS & KNOWLEDGE
Skills and knowledge you can build
Review the current learning outcomes recorded for this course. Successful completion requires meeting all applicable training and assessment requirements.
- Deliver and coordinate person-centred community services support for diverse client needs
- Apply case management principles: intake, planning, referrals, coordination and review
- Work within legal and ethical frameworks, duty of care, and sector compliance requirements
- Communicate effectively with clients, services and stakeholders, including complex situations
- Maintain professional documentation and contribute to program coordination outcomes
COURSE STRUCTURE
Units in this course
Core and elective units are shown from the current course record. Final unit and elective arrangements are confirmed before enrolment.
Core units
12 units
CHCCCS004
Assess co-existing needs
Core
CHCCCS007
Develop and implement service programs
Core
CHCCCS019
Recognise and respond to crisis situations
Core
CHCCSM017
Facilitate and review case management
Core
CHCDEV005
Analyse impacts of sociological factors on people in community work and services
Core
CHCDFV001
Recognise and respond appropriately to domestic and family violence
Core
CHCDIV001
Work with diverse people
Core
CHCDIV002
Promote Aboriginal and/or Torres Strait Islander cultural safety
Core
CHCLEG003
Manage legal and ethical compliance
Core
CHCMGT005
Facilitate workplace debriefing and support processes
Core
CHCPRP003
Reflect on and improve own professional practice
Core
HLTWHS003
Maintain work health and safety
Core
Elective units 102 units View units
CHCCSM009
Facilitate goal-directed planning
Elective
CHCCSM010
Implement case management practice
Elective
CHCCSM012
Coordinate complex case requirements
Elective
CHCCSM014
Provide case management supervision
Elective
CHCCSM015
Undertake case management in a child protection framework
Elective
CHCCSM016
Undertake advanced assessments
Elective
CHCADV004
Represent organisation in court or tribunal
Elective
CHCSOH013
Work with people experiencing or at risk of homelessness
Elective
CHCSOH014
Manage and maintain tenancy agreements and services
Elective
CHCSOH019
Manage head lease
Elective
CHCSOH020
Develop quality systems in line with registration standards
Elective
CHCSOH022
Develop social housing enterprise opportunitie
Elective
CHCSOH023
Acquire properties by purchase or transfer
Elective
CHCMHS013
Implement trauma informed care
Elective
CHCPRT025
Identify and report children and young people at risk
Elective
CHCPRT027
Work collaboratively to maintain an environment safe for children and young people
Elective
CHCCCS033
Identify and report abuse
Elective
CHCDFV002
Provide support to children affected by domestic and family violence
Elective
CHCDFV004
Provide domestic and family violence support in Aboriginal and Torres Strait Islander communities
Elective
CHCDFV006
Counsel clients affected by domestic and family violence
Elective
CHCDFV007
Work with users of violence to effect change
Elective
CHCDFV009
Establish change promoting relationship with users of domestic and family violence
Elective
CHCDFV012
Make safety plans with people who have been subjected to domestic and family violence
Elective
CHCMHS007
Work effectively in trauma informed care
Elective
CHCPOL003
Research and apply evidence to practice
Elective
BSBPEF401
Manage personal health and wellbeing
Elective
CHCADV002
Provide advocacy and representation services
Elective
CHCADV003
Represent clients in court
Elective
CHCADV005
Provide systems advocacy services
Elective
CHCAOD004
Assess needs of client with alcohol and other drugs issues
Elective
CHCAOD005
Provide alcohol and other drugs withdrawal services
Elective
CHCAOD007
Develop strategies for alcohol and other drugs relapse prevention and management
Elective
CHCAOD008
Provide advanced interventions to meet the needs of clients with alcohol and other drugs issues
Elective
CHCAOD009
Develop and review individual alcohol and other drugs treatment plans
Elective
CHCCCS003
Increase the safety of individuals at risk of suicide
Elective
CHCCCS009
Facilitate responsible behaviour
Elective
CHCCCS035
Support people with autism spectrum disorder
Elective
CHCCCS038
Facilitate the empowerment of people receiving support
Elective
CHCCDE023
Develop and deliver community projects
Elective
CHCCDE024
Support community action
Elective
CHCCDE025
Develop and support community leadership
Elective
CHCCDE026
Develop and lead community engagement strategies to enhance participation
Elective
CHCCDE027
Implement community development strategies
Elective
CHCCDE028
Work within organisation and government structures to enable community development outcomes
Elective
CHCCDE031
Develop and implement a community renewal plan
Elective
CHCCOM003
Develop workplace communication strategies
Elective
CHCCOM004
Present information to stakeholder groups
Elective
CHCCSL001
Establish and confirm the counselling relationship
Elective
CHCCSL002
Apply specialist interpersonal and counselling interview skills
Elective
CHCCSL003
Facilitate the counselling relationship and process
Elective
CHCCSL007
Support counselling clients in decision-making processes
Elective
CHCDEV004
Confirm developmental status
Elective
CHCDEV006
Analyse information for service planning and delivery
Elective
CHCDIS015
Develop and provide person-centred service responses
Elective
CHCDIS016
Develop and promote positive person-centred behaviour supports
Elective
CHCDIS017
Facilitate community participation and social inclusion
Elective
CHCDIS019
Provide person-centred services to people with disability with complex needs
Elective
CHCDIV003
Manage and promote diversity
Elective
CHCEDU002
Plan health promotion and community intervention
Elective
CHCEDU003
Provide sexual and reproductive health information to clients
Elective
CHCEDU004
Develop, implement and review sexual and reproductive health education programs
Elective
CHCEDU009
Provide parenting, health and well-being education
Elective
CHCFAM001
Operate in a family law environment
Elective
CHCFAM003
Support people to improve relationship
Elective
CHCFAM004
Facilitate changeovers
Elective
CHCFAM005
Facilitate and monitor contact
Elective
CHCFAM006
Assist families to self-manage contact
Elective
CHCGRP002
Plan and conduct group activities
Elective
CHCINM001
Meet statutory and organisation information requirements
Elective
CHCLLN001
Respond to client language, literacy and numeracy needs
Elective
CHCMGT001
Develop, implement and review quality framework
Elective
CHCMGT002
Manage partnership agreements with service providers
Elective
CHCMGT003
Lead the work team
Elective
CHCMGT004
Secure and manage funding
Elective
CHCMGT006
Coordinate client directed services
Elective
CHCMHS001
Work with people with mental health issues
Elective
CHCMHS002
Establish self-directed recovery relationships
Elective
CHCMHS003
Provide recovery oriented mental health services
Elective
CHCMHS004
Work collaboratively with the care network and other services
Elective
CHCMHS005
Provide services to people with co-existing mental health and alcohol and other drugs issues
Elective
CHCMHS006
Facilitate the recovery process with the person, family and carers
Elective
CHCMHS008
Promote and facilitate self advocacy
Elective
CHCMHS011
Assess and promote social, emotional and physical wellbeing
Elective
CHCPOL002
Develop and implement policy
Elective
CHCPRP001
Develop and maintain networks and collaborative partnerships
Elective
CHCPRP004
Promote and represent the service
Elective
CHCPRP005
Engage with health professionals and the health system
Elective
CHCPRT026
Support the rights and safety of children and young people
Elective
CHCPRT029
Work within a practice framework
Elective
CHCPRT032
Provide supervision in a secure system
Elective
CHCPRT033
Provide support to children and youth in out-of-home care
Elective
CHCPRT034
Work with children and young people with complex trauma and attachment issues and needs
Elective
CHCSET003
Work with forced migrants
Elective
CHCSET004
Undertake bicultural work with forced migrants in Australia
Elective
CHCSOH021
Work with clients within the social housing system
Elective
CHCYTH013
Engage respectfully with young people
Elective
CHCYTH016
Respond to critical situations
Elective
CHCYTH017
Develop and implement procedures to enable young people to address their needs
Elective
CHCYTH022
Provide services for the needs and circumstances of young people
Elective
CHCYTH024
Manage service response to young people in crisis
Elective
HLTAID014
Provide Advanced First Aid
Elective
HLTAHW031
Provide information/strategies to enhance capacities of Aboriginal/Torres Strait Islander families
Elective
Available electives may vary under the applicable partner RTO arrangement. Confirm the current selection before enrolment.
POSSIBLE NEXT STEPS
Where this course may lead
Explore role contexts and further study recorded for this course. Outcomes depend on your experience and any separate employer, regulator or licensing requirements.
STARTING POINT
CHC52025 · Diploma of Community Services
ROLE CONTEXTS
Career directions
- Community Services Worker
- Case Worker (Entry)
- Program Coordinator (Community)
- Support Coordinator (NDIS)
- Client Services Coordinator
FURTHER STUDY
Study pathways
- Leadership and management pathway
- Pathway into Training and Assessment
- Further specialisation in community programs
PRACTICAL ENVIRONMENTS
See the practical training environment
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TRAINING, ASSESSMENT & RPL
Understand the partner arrangement
All Skills College delivers training and conducts assessment under formal third-party arrangements with partner RTOs. The relevant partner RTO provides oversight and issues qualifications or Statements of Attainment.
Ask about the current course pathway
Confirm entry considerations, course information and the partner arrangement that applies before enrolment.
Make a course enquiryAsk whether relevant experience may count
RPL requires evidence to be reviewed against the applicable course or unit requirements.
Explore RPLCurrent RTO partners for this course
View all RTO partners
RTO 45879
Australian Vocational Training Academy
Primary partner RTO
RTO services:
TrainingAssessmentRPL
- Legal name
- Australian Vocational Training Academy Pty Ltd
- ABN
- 49 652 225 324
- ACN
- 652 225 324
- Initial registration
- 14 July 2022
RTO 45960
National Polytechnic of Australia
Partner RTO
- Legal name
- NATIONAL POLYTECHNIC OF AUSTRALIA PTY LTD
- ABN
- 65 629 268 462
- ACN
- 629 268 462
- Initial registration
- 1 February 2023
RTO 40747
TAE College Australia
Partner RTO
- Legal name
- Reach Community College Pty Ltd
- ABN
- 94 154 378 962
- ACN
- 154 378 962
- Initial registration
- 21 October 2013
COURSE QUESTIONS
Questions about CHC52025
Clear answers about requirements, RPL, partner arrangements and next steps.
What entry requirements apply?
Entry, evidence and eligibility requirements depend on the applicable partner RTO and pathway. Our team can explain current requirements before enrolment.
Can relevant experience be considered through RPL?
Relevant work history, prior learning or practical experience may be considered. Evidence must be reviewed against applicable requirements.
How are units and partner arrangements confirmed?
Current unit and partner arrangements are confirmed before enrolment.
Does course completion guarantee a job or licence?
No. Course completion does not guarantee employment or a licence. Separate employer and regulator requirements may apply.
Course enquiry · CHC52025
Ask us about this course
Ask about entry and eligibility, current delivery options, unit selection, fees, RPL or the partner arrangement that applies to your pathway.
- Call
- 1800 003 449
- Visit
- 921 Punchbowl Rd, Punchbowl NSW 2196